PRIVACY NOTICE
Your privacy matters at every stage of your visit.
This notice explains how information is handled when you contact or book Vilnis.
Information we may receive
We may receive your name, contact details, preferred date and course, language preference, questions or treatment preferences, and confirmation relating to your booking-fee payment.
How information is used
Information is used only as reasonably necessary to answer enquiries, arrange and provide your appointment, maintain safety, issue a booking-fee receipt when requested, meet accounting obligations, and comply with applicable law.
Services used for communication and payment
Bookings may involve WhatsApp, LINE, and Stripe. Information handled by those services is also subject to their respective privacy policies and security practices.
Sharing and retention
We do not sell your personal information. It may be shared only with service providers required to handle communication, payment, or legal obligations. Information is kept only for as long as reasonably necessary for these purposes.
Your choices
You may ask what information we hold about your booking or request a reasonable correction or deletion, subject to legal and operational retention requirements. Please contact us through the same account used for your enquiry so we can verify the request.