VILNIS GUIDE
Booking a private salon in another country can feel uncertain. At Vilnis, the process is kept clear from your first message to your arrival in Kanayama. International visitors are welcome when they understand and agree to the salon rules and professional boundaries.

1. Send your request on WhatsApp or LINE
Please include your name, up to three preferred dates and times, desired course, preferred language, and any questions or requests. Advance booking is required, and requests should be sent no later than the day before your preferred visit.
2. Receive an availability reply
Mariko will check the schedule and reply personally. Responses may take a little longer while she is providing a treatment or preparing the room. A translation app may be used when necessary; this is English booking support, not a promise of fluent spoken English.
3. Pay the USD 85 booking fee
After the date and time are agreed, you will receive a payment link. The USD 85 booking fee must be paid by the day before your visit. It is separate from the treatment price, non-refundable, and payment-processing fees are paid by the guest.
4. Receive the exact location
Once the booking fee is confirmed, you will receive your final appointment confirmation and the exact salon location in the Kanayama area of Nagoya. The address is kept private because Vilnis welcomes one guest at a time in a discreet salon room.
5. Pay the treatment fee on the day
Please bring the full treatment price in Japanese yen cash and pay Mariko directly on the day. The USD 85 booking fee is not deducted from the treatment price.
If your travel plans change
The booking fee cannot be refunded. Contact us as early as possible, and we will make every reasonable effort to find another date or time, subject to availability.
For the complete policy, read How to Book and Important Rules & Cancellation.

